Privacy Policy

Last updated: June 15, 2025

At Beacon Hill Books & Café (“we,” “us,” or “our”), we care deeply about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website or interact with us in any way.

Our online shop is powered by Shopify, which enables us to offer a seamless browsing and purchasing experience. Please read this Privacy Policy carefully—by using our website, you acknowledge and agree to the practices described below.

1. What We Collect

When you interact with our website, we may collect the following types of personal information:

• Contact Details: Your name, email address, phone number, shipping and billing address.

• Payment Information: Payment card details and transaction information. (Note: All transactions are securely processed by Shopify or third-party platforms like Bookshop.org and Libro.fm).

• Account Information: Username, password, and any preferences if you create an account.

• Purchase History: Products you’ve viewed, added to cart, purchased, returned, or exchanged.

• Communications: Emails or messages sent to us, including inquiries or customer service needs.

• Device/Usage Information: Information about your browser, IP address, and how you interact with our site.

2. How We Use Your Information

We use your personal information to:

• Fulfill Orders: Process your purchase, manage shipping and returns, and communicate with you about your order.

• Improve Your Experience: Remember preferences and recommend books or products you might love.

• Marketing: Send you emails about new products, events, or promotions (if you opt in).

• Security: Protect against fraud and ensure the security of our site and your data.

• Legal Compliance: Respond to legal inquiries and comply with local regulations.

3. How We Share Information

We may share your information with:

• Shopify and service providers who support our operations (e.g., fulfillment, payment processing, email services).

• Marketing Partners to deliver relevant ads and promotions.

• Third-Party Retail Partners, like Bookshop.org or Libro.fm, who may process orders or data separately under their own privacy policies.

• Legal Authorities, as required by law or to protect our business.

• Successors, in the event of a sale or merger of our business.

4. Our Partners: Shopify, Bookshop.org & Libro.fm

Our site is hosted by Shopify. Additionally, purchases made through Bookshop.org and Libro.fm support Beacon Hill Books & Café, but are fulfilled directly by those platforms. We encourage you to review their individual privacy policies if you transact with them.

5. Your Rights

Depending on where you live, you may have rights to:

• Access or correct your personal information

• Request deletion of your data

• Opt out of targeted marketing or data sharing

• Manage communications from us

To exercise any of these rights, please email us at hello@bhbooks.sbs.

6. Data Security & Retention

We take data protection seriously. While no system is perfectly secure, we follow industry best practices to protect your personal information. We retain data only as long as needed to fulfill your orders, provide services, or comply with legal obligations.

7. Children’s Privacy

Our website is not intended for children under the age of majority. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Changes to This Policy

We may occasionally update this Privacy Policy. When we do, we’ll update the “Last updated” date above and post changes on this page. We encourage you to review the policy periodically.

9. Contact Us

For any questions or concerns, feel free to contact us:

Beacon Hill Books & Café

71 Charles Street

Boston, MA 02114

hello@bhbooks.sbs

(617) 945-4713